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ISO/IEC 27018

Demonstrate strong cloud personal-data handling with ISO/IEC 27018.

PII Controls Gap

Against 27018's cloud PII-processor controls

Within Your Audit

Assessed inside the ISO 27001 audit

Privacy Assurance

Proof of strong cloud personal-data handling

Cloud Privacy Team

Cloud personal-data specialists

ISO/IEC 27018 compliance and audit

What it is

ISO/IEC 27018 is a code of practice for protecting personally identifiable information (PII) processed in public clouds as a PII processor. It extends ISO/IEC 27002 with privacy controls covering consent, transparency, data return and deletion and breach notification, and directly supports GDPR Article 28 processor obligations.

Who must comply

Public cloud providers and SaaS vendors that process customer or end-user personal data on behalf of clients, especially where those clients are themselves bound by GDPR.

How IntelligenceX helps

Gap assessment against 27018's PII-processor controls
Alignment of cloud privacy practices with the ISMS
Remediation and audit support (ISO 27001 extension)
GDPR Article 28 processor-obligation mapping
Customer PII-handling transparency and consent documentation
Gap AssessmentISMS DesignInternal AuditStage 1 & 2 SupportRemediation GuidanceCertification Readiness

Frequently Asked Questions

No. 27018 demonstrates good cloud-PII handling and strongly supports GDPR processor obligations, but GDPR compliance is a legal determination. We map 27018 controls to GDPR Article 28.

If you process personal data in the cloud, yes. 27017 secures the cloud; 27018 governs the personal data inside it. We commonly run both extensions in parallel.

Yes. Both are extensions assessed within your ISO 27001 audit scope, so when you process personal data in the cloud we usually run them together, sharing evidence and a single audit: 27017 secures the cloud environment and 27018 governs the personal data inside it.

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