Managed Cloud (AWS, Azure & GCP)
Run your cloud with an expert team that handles operations, security and cost while you focus on building.
Overview
Managed cloud is an outcome-based service where our team runs your AWS, Azure or GCP environment day to day. We handle provisioning, patching, backups, monitoring, scaling and incident response against a defined SLA. Everything is built on Well-Architected and CIS-hardened foundations so security and reliability are baked in, not bolted on later. Continuous monitoring, automated guardrails and proactive cost governance keep the environment secure, reliable and efficient as it scales, freeing your engineers to focus on building rather than operating infrastructure.
Methodology & Standards
AWS Well-Architected Framework, the Azure and Google Cloud Architecture Frameworks, CIS Benchmarks for hardening, and ITIL-aligned operations. IntelligenceX operates as an AWS and multi-cloud technology partner across all three major providers. Operations follow ITIL-aligned change, incident and problem management with continuous improvement, so reliability and security posture strengthen measurably over time.
What's Included
What You Receive
Frequently Asked Questions
A traditional MSP is often reactive break-fix. Managed cloud is proactive and outcome-based. We build on Well-Architected and CIS-hardened foundations, automate operations, watch security and cost continuously, and own agreed SLAs rather than just closing tickets.
Yes. We operate as a multi-cloud partner across AWS, Azure and Google Cloud, and can manage single-cloud or hybrid estates. We map your workloads to each provider's architecture framework and apply consistent guardrails and reporting across all of them.
Yes. We start with a Well-Architected and CIS review of your current estate, agree a remediation and hardening plan, then transition operations with documented runbooks and SLAs so nothing falls through the cracks during handover.
We baseline spend, apply tagging and budgets, right-size and schedule resources, and review cost alongside security and reliability every month, so you avoid surprise bills and pay only for what you genuinely need.
We operate against defined response and resolution SLAs with 24/7 monitoring and on-call coverage. Incidents are triaged, contained and resolved using documented runbooks, followed by a root-cause review to prevent recurrence.