SOC as a Service
SOC as a Service
A fully staffed security operations centre watching your estate around the clock, without the cost and hiring burden of building one yourself.
Overview
A Security Operations Centre (SOC) is the team and tooling that continuously monitors your environment for attacks, triages what the alerts actually mean, and drives a response before an intrusion becomes a breach. SOC as a Service gives you that capability as a subscription: our analysts, our detection engineering and our platform, watching your endpoints, cloud, identity and network 24/7. Building an in-house SOC means hiring at least six analysts to cover a 24/7 rota, licensing a SIEM, and then keeping detections current as attacker tradecraft changes. Most organisations get better coverage, faster, by outsourcing the rota and keeping ownership of the decisions.
Methodology & Standards
Detections are mapped to MITRE ATT&CK so coverage is measurable rather than assumed, and triage follows the NIST SP 800-61 incident handling lifecycle. Log sources, retention and alert severities are agreed up front against your risk profile, and we report on mean time to detect (MTTD) and mean time to respond (MTTR) rather than raw alert counts.
What's Included
What You Receive
Frequently Asked Questions
They overlap heavily and are often sold interchangeably. A SOC is the broader function: monitoring, triage, threat hunting, reporting and coverage across your whole estate. MDR is usually narrower and more product-led, focused on detecting and responding to threats on specific telemetry such as endpoints. If you need someone to own the whole security operations function, that is SOC as a Service; if you need fast detection and response bolted onto an existing team, MDR is often enough.
For most organisations, yes, and by a wide margin. A 24/7 rota needs roughly six analysts before you count a SOC manager, a detection engineer, SIEM licensing and the ongoing cost of keeping detections current. Subscribing spreads that cost across clients. Building in-house starts to make sense at large scale or where regulation requires the function to sit inside your own organisation.
No, we extend it. We take the 24/7 monitoring and triage burden, which is the part that is hardest to staff and easiest to burn people out on. Your team keeps ownership of risk decisions, remediation and business context, which is where internal knowledge is irreplaceable.
A typical onboarding runs two to four weeks: log source discovery and connection, baseline tuning to your environment, agreeing escalation paths and runbooks, then a monitored parallel run before we go live. Emergency onboarding is possible if you are already in an incident.
We triage first so you are not woken for a false positive. Confirmed incidents follow the escalation path agreed during onboarding, which typically means immediate contact for critical severity, containment actions we are pre-authorised to take, and a written triage summary so your team can pick it up with full context.
At minimum endpoint (EDR), identity (Entra ID / Okta / Active Directory) and cloud control plane (AWS CloudTrail, Azure Activity, GCP Audit). Network, email security and SaaS audit logs materially improve coverage. We map what you have against MITRE ATT&CK during onboarding and tell you honestly where the blind spots are.